FAQs/Getting Started
How to Create an Account (Sign-Up)
Registration complete but I cannot deposit Fiat?What is Identity Verification / KYC?How long does verification / KYC take?Unsupported CountriesFiat SupportedHow to enable 2FA?How to Create an Account (Sign-Up)What is Fiat?How to check account verification status?How do I link a bank account?Supported CryptocurrenciesWhat are your business hours?What if my camera is not working during verification process?How do I contact support?Whitelisting emails from Multibank.ioUnable to Receive EmailWhat documents do I need for identity verification?Why is my account registration and/or verification rejected?How can I verify my source of funds?How to add a nominated bank account?