FAQs/Getting Started
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What information do I need to provide to create an account?What are your business hours?Registration complete but I cannot deposit Fiat?How can I verify my source of funds?How do I link a bank account?How to check account verification status?Why is my account registration and/or verification rejected?What if my camera is not working during verification process?How long does verification / KYC take?Unsupported CountriesHow to enable 2FA?How do I contact support?How to add a nominated bank account?Whitelisting emails from Multibank.ioWhat is the verification process/KYC for my account?How to Create an Account (Sign-Up)What is Fiat?Supported Fiat currenciesSupported Cryptocurrencies