Order Exceptions

Occasionally you may encounter problems with your orders when trading on MultiBank io .  1.    If an order you placed has not been filled •    Check the order to ensure the price of the order has matched the bid/ask price & volume. •    If the price and volume have not been matched or would like to expedite your order, you can either cancel the order and submit a new order with a more competitive price or alternatively lea... Read more

Trading Fees

Please visit our Fee Structure page for the full list of trading fees. Read more

What Is Leveraged trading?

What is leveraged trading? When you use leverage, you are essentially borrowing funds to increase your trading position beyond what you would be able to deposit. You are required to deposit an initial margin (collateral), against which you can borrow funds to amplify your position. MultiBank io offers up to 100:1 leverage which means your initial margin requirement would be 1.00% of total transaction value. For example, deposit $1,000 as margin in your account and you can trade up to $100,... Read more

What is slippage?

Slippage is a term best described when a trader completes a Market Order that is larger than the amount of buyers/sellers on the other side of the trade. When placing an order, it's important to realise that for you to purchase a cryptocurrency, there needs to be someone selling on the other side of the trade.  To understand this we first need to define the Bid-Ask Spread •    The Bid Price represents the maximum price that a buyer is willing to pay for an ass... Read more