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MEX Digital FZE is a global cryptocurrency exchange firm operating through various separate and distinct legal entities. Further details of these entities can be found at

General Risk Warning for Virtual Asset Services

A. How to interpret this Risk Warning


All terms used in this notice have the same meaning and construction as in the MULTIBANK.IO WEBSITE (THE “SITE”) TERMS OF USE.


B. Services


This notice provides you with information about the risks associated with Services. Each Service has its own distinct risks. This notice provides a general description of the risks when you use Services. This notice does not explain all of the risks or how such risks relate to your personal circumstances. It is important that you fully understand the risks involved before making a decision to use Services.


C. No Personal Advice


We do not provide personal advice in relation to our products or services. We sometimes provide factual information, information about transaction procedures, and information about the potential risks. However, any decision to use our products or services is made by you. No communication or information provided to you by is intended as, or shall be considered or construed as, investment advice, financial advice, trading advice, or any other sort of advice. You are solely responsible for determining whether any investment, investment strategy, or related transaction is appropriate for you according to your personal investment objectives, financial circumstances, and risk tolerance.


D. No Monitoring does not monitor whether your use of Services is consistent with your financial goals and objectives. It is up to you to assess whether your financial resources are adequate for your financial activity with us, and to your risk appetite in the products and services you use.


E. No Tax, Regulatory or Legal Advice


You are responsible for determining what taxes you might be liable to, and how they apply when transacting through the Services. It is your responsibility to report and pay any taxes that may arise from transacting on the Services, and you acknowledge that does not provide legal or tax advice relative to these transactions. If you have any doubts about your tax status or obligations when using Services, you may wish to seek independent advice. You acknowledge that, when, where, and as required by applicable legislation, shall report information regarding your transactions, transfers, distributions, or payments to tax or other public authorities.


F. Market Risks


Virtual Asset trading is subject to high market risk and price volatility. Changes in value may be significant and may occur rapidly and without warning. Past performance is not a reliable indicator of future performance. The value of an investment and any returns can go down as well as up, and you may not get back the amount you had invested.


G. Liquidity risk


Virtual Assets may have limited liquidity, which may make it difficult or impossible for you to sell or exit a position when you wish to do so. This may occur at any time, including at times of rapid price movements.


H. Fees & Charges may, in its discretion, update the fees & charges from time to time. Please be aware of all costs and charges that apply to you, because such costs and charges will affect the gains you generate from using Services.


I. Availability Risk


We do not guarantee that the Services will be available at any particular time or that Services will not be subject to unplanned service outages or network congestion. It may not be possible for you to buy, sell, store, transfer, send, or receive Virtual Assets when you wish to do so.


J. Third Party Risk


Third parties, such as payment providers, custodians, and banking partners may be involved in the provision of Services. You may be subject to the terms & conditions of these third parties, and may not be responsible for any loss that these third parties may cause to you.


K. Security Risk


It is not possible for to eliminate all security risks. You are responsible for keeping your Account password safe, and you may be responsible for all the transactions under your Account.


L. Risks related to Digital Assets


Virtual Assets may lose their value in part or in full, may not always be transferable, may not be liquid, and may be subject to fraud, manipulation, theft, including through hacks and other targeted schemes, and loss. Given the nature of Virtual Assets and their underlying technologies, there are a number of intrinsic risks, including but not limited to: faults, defects, hacks, exploits, errors, protocol failures, or unforeseen circumstances occurring in respect of a Virtual Asset or the technologies or economic systems on which the Virtual Asset rely; transactions in Virtual Assets being irreversible, consequently, losses due to fraudulent or accidental transactions may not be recoverable; technological development leading to the obsolescence of a Virtual Asset; delays causing transactions not to be settled on the scheduled delivery date; and attacks on the protocol or technologies on which a Virtual Asset depends, including, but not limited to: i. distributed denial of service; ii. sybil attacks; iii. phishing; iv. social engineering; v. hacking; vi. smurfing; vii. malware; viii. double spending; ix. majority-mining, consensus-based or other mining attacks; x. misinformation campaigns; xi. forks; and xii. spoofing.


M. Communication Risks


When you communicate with us via electronic communication, you should be aware that electronic communications can fail, can be delayed, may not be secure, and/or may not reach the intended destination.


N. Currency


Currency exchange fluctuations will impact your gains and losses.


O. Legal Risk


Changes in laws and regulations may materially affect the value of Virtual Assets. This risk is unpredictable and may vary from market to market.


P. Risk Disclosure


Users are advised to carefully review and consider the following points:

  • Value Volatility: Virtual Assets are inherently volatile and may experience fluctuations in value, both partial and complete. Users should be aware that market conditions can lead to sudden and substantial changes in asset prices.

  • Transferability: Virtual Assets may not always be transferable, and some transactions may be irreversible. Users should exercise caution and verify transaction details before initiating transfers.


  • Liquidity Risk: Virtual Assets may not possess high liquidity, meaning users might encounter challenges in quickly converting their assets to cash or other forms of value. This lack of liquidity can impact the ease of buying or selling Virtual Assets.


  • Transaction Transparency: Certain transactions involving Virtual Assets may not be private and could be recorded on public Distributed Ledger Technologies (DLTs). Users should be mindful of the public nature of some transactions and the potential implications for privacy.


  • Security Concerns: Virtual Assets are susceptible to fraud, manipulation, theft, and various targeted schemes, including hacks. Users should be aware of the risks associated with unauthorized access to their assets and take appropriate measures to secure their accounts.

Contact Us

If you have any questions about these Terms or otherwise need to contact for any reason, you can reach us at [email protected]